Help · Connect (CRM)

How to read a campaign report

Audience check before sending, then the report: delivered, opened, clicked (by link), bounced and unsubscribed.

Who can do this: Admins and Accountants. Viewers can open it but not change anything.

Steps

Step by step

Open a campaign from Connect → Campaigns.
Before sending: check the audience and the excluded counts (no consent, suppressed).
After sending: read opens, clicks by link, bounces and unsubscribes.
Create follow-up tasks for people who clicked.

Opens are an under-count (image blocking) and can be inflated by privacy proxies; clicks are more reliable.

WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.