Help · Office
Help & support
The ? chat bubble on every page answers common questions from the help guides and FAQs, and hands you to a person when needed. Your requests and their status are in Help & support.
How to navigate
Finding your way around
- Left menu → Office → Help & support, or the ? bubble.
Guides
3 step-by-step guides
How to ask support a question
Your questions to support and their status; the ? chat bubble on every page starts them.
Read guide
How to follow one support request
The conversation, reply, attach a file, and rate the help once it is resolved. Admins can answer their own users here.
Read guide
How admins answer their own users first
When 'Our admins answer first' is on, your people's questions come to your admins first; answer them or pass them to Bebaak.
Read guide
Can't find it?
Search all guides or ask our team.