Help · ScanFlow: documents

How to handle personal-data requests (DPDP)

A register of access, correction, erasure and grievance requests with due dates, a response log and the personal-data report.

Who can do this: Organisation admins (Client Admin).

Steps

Step by step

  1. Open ScanFlow → Personal data.
  2. Log a request with the person, type and date received; the due date is set from your settings.
  3. Find the documents concerned, act, and record the response.
  4. Close the request; use the report for reviews.

Tips

  • Response periods are settings — check the current rules under the DPDP Act.

Need a hand?

WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.

Contact support