Help · Approvals & controls
How reminders, escalation and the daily digest work
Pending approvals don't sit forever: reminders, escalation after a set time, a daily digest and a defined closure.
Who can do this: Organisation admins (Client Admin).
Steps
Step by step
- Settings → Approvals → Reminders: set when approvers are reminded (e.g. after 1 working day).
- Escalation: after a further period, the item moves to the next level in the hierarchy (and the original approver is told).
- Daily digest: each approver gets one email each morning listing what's waiting.
- Closure: set what happens to items still pending after the final deadline — for example auto-reject with a note, so nothing stays open indefinitely.
Related guides
Need a hand?
WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.
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