Counter: POS billing
Counter is point-of-sale billing for shops and outlets. Each terminal works in shifts with a cash count; sales reduce stock and post to Books through the day-end Z report.
Finding your way around
- Left menu → Counter: Overview, Sell, Shifts, Returns, Z reports, Stores, Settlements and Analytics.
In this area
- How to read the Counter overview
- How to open and close a shift
- How to bill a customer at the counter
- How to handle returns and exchanges
- How Z reports post to Books
- How to set up stores and retail formats
- How franchise and store settlements work
- How to compare stores and formats
- How role discount limits work
9 step-by-step guides
How to read the Counter overview
Terminals, open shifts and today's sales at a glance.
How to open and close a shift
Every shift starts with an opening cash count and ends with a closing count and variance.
How to bill a customer at the counter
The billing screen: scan or search items, apply allowed discounts, take cash, UPI, card or split payment and print the bill.
How to handle returns and exchanges
Return items against the original bill, or exchange them in one transaction.
How Z reports post to Books
The day-end Z report summarises each terminal's sales by mode and posts them to your books.
How to set up stores and retail formats
Configure each store by format so stock ownership, billing and settlements follow the right rules.
How franchise and store settlements work
The commercials engine calculates what each franchisee or host store owes or is owed, and issues GST invoices or credit notes.
How to compare stores and formats
Sales, margin, stock and payment mix by store and by format.
How role discount limits work
Each role has a maximum discount a cashier can give without approval.


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