Help · Payments & collections

How to approve UPI payments

New in v0.20: payers who paid your UPI QR enter the UTR and amount; an authorised person checks the bank and confirms or rejects. Duplicate UTRs are refused.

Who can do this: Admins and Accountants. Viewers can open it but not change anything.

Steps

Step by step

  1. Payments → Approve UPI payments.
  2. Under Pending, check each UTR and amount in your bank account or UPI app.
  3. Click Confirm — it's in our account: the receipt is posted with the UTR as reference and emailed.
  4. Or give a reason and Reject — the payer is told why.
  5. A reference already used is refused as a duplicate.

Need a hand?

WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.

Contact support