Help · Settings

How to edit print, email and message templates

PDF templates, email and WhatsApp/SMS messages with merge fields.

Who can do this: Organisation admins (Client Admin).

Steps

Step by step

  1. Open Settings and choose the section (or search settings by name).
  2. Settings → Print, email & message templates.
  3. Choose the PDF template for each document type.
  4. Edit email and WhatsApp/SMS messages; insert merge fields such as customer name, amount and due date.
  5. Click Save. Sensitive values — GSTINs, number series, security — still go through approvals if your organisation has approval rules for settings.

Need a hand?

WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.

Contact support