Help · Nazar: KPIs & analytics
How to read repeat customers and cohorts
Repeat rate, cohorts by first purchase month, average order value and dormant customers.
Who can do this: Everyone in your organisation who has access to this app.
Steps
Step by step
- Nazar → Customers.
- Repeat rate: share of customers who bought again.
- Cohorts: each row is customers who first bought in a month; columns show how many came back.
- Dormant: customers who haven't bought in your chosen period — a call list.
Related guides
Need a hand?
WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.
Contact support