Help · Society: housing societies & RWAs

How to manage one flat: residents, logins and overrides

Residents and their roles, portal logins, time-limited grants, documents and dues for one flat.

Who can do this: Managing committee users (society admins). Viewers can open it but not change anything.

Steps

Step by step

  1. Open the flat from Flats.
  2. Add a resident: Name, Role (owner, family, tenant or staff), Phone, Email (portal login — not for staff) and Lease / stay ends for tenants. Owner consent is recorded for tenants.
  3. The plan includes 2 portal logins per flat: the owner plus one family member or tenant.
  4. Charge overrides for this flat: change a head's amount for this flat only, with a reason.
  5. See Documents for this flat and its bills; Move out ends a resident's access.

Need a hand?

WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.

Contact support