Help · Society: housing societies & RWAs

How to raise and follow a complaint

Service matters — plumbing, lift, security, housekeeping. You confirm when it's fixed.

Who can do this: Residents with a portal login (role: Society Resident).

Steps

Step by step

  1. My society → Complaints → Raise a complaint: Category, Urgency, What and Details → Submit.
  2. Follow its status under Your complaints.
  3. When the committee marks it resolved, confirm Fixed or Not fixed and give a Rating.

Need a hand?

WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.

Contact support