Help · Society: housing societies & RWAs

How to decide resident requests

Requests — move-in/out, NOC, interiors, vehicle sticker, amenity and documents — with required documents, fees, approval route and SLA.

Who can do this: Managing committee users (society admins). Viewers can open it but not change anything.

Steps

Step by step

  1. Society → Requests. Each shows Flat, Request, Fee, Status and Decide by.
  2. Open a request, check the attached documents and the owner's consent (for tenant requests).
  3. Approve or reject in order along the route set in Settings (e.g. secretary → chairman); it moves to the next approver automatically.
  4. Fees post to the flat's ledger. Request types, documents, fees and approval order are set in Settings.

Need a hand?

WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.

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