Help · Society: housing societies & RWAs
How grievances and information requests work
Grievances and information requests — private by default. Publishing one needs MC approval and is logged.
Who can do this: Managing committee users (society admins). Viewers can open it but not change anything.
Steps
Step by step
- Society → Grievances & information requests.
- Each item shows Kind, Subject, Status and Visibility (Private unless published).
- Open one to respond (see next guide).
- Use Complaints for regular service matters; this channel is for governance, financial and information requests.
Related guides
Need a hand?
WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.
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