Help · ApnaGhar: housing societies & RWAs
The guard desk (second screen)
The guard's second screen: accept SOS alerts, mark domestic help in and out by code, log a parcel with a photo and hand it over by OTP, check in amenity bookings, see today's moves and visitors who have overstayed.
Who can do this: Security staff with the Society Security role.
Steps
Step by step
- Open ApnaGhar → Guard desk on the gate computer or tablet.
- Accept any SOS alert at once and follow your society's procedure.
- Enter a domestic help's code to mark them in or out.
- Log each parcel with a photo; hand it over when the resident shows the OTP.
- Check the moves and overstaying-visitors lists through the day.
Tips
- The desk refreshes every few seconds; escalations happen on the next refresh, not instantly.
Related guides
Need a hand?
WhatsApp +91 97111 87655 or email siba@bebaak.co with your organisation name and a screenshot.
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