Help · Online

Online: your web store

Bebaak Online is your own store at shop.bebaak.co/<store> or your own domain. It shows your Items with live stock, takes payment by UPI to your own UPI ID, cash on delivery, pay at pickup, or card/netbanking through your own Razorpay or Cashfree account (0% commission), and posts every order step to your books.

Guides

17 step-by-step guides

How to use the Online store overview

Before you go live it shows your set-up progress; once live it shows visits, orders, conversion, sales and top products, with buttons to open, preview, pause or publish the store and download the QR poster.

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How to go online in 5 steps

The Go online wizard: store name and web address, logo and theme, pick products, delivery and payment, then policies and publish.

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How to manage online orders

Your order inbox: filter by status, see UPI payments waiting for confirmation, and search by order number, name or phone.

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How to process one online order

Confirm UPI money received, accept, pack, ship with courier and tracking, deliver, cancel or return — each step posts to your books.

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How to choose which products show online

Choose items to show online (bulk show or hide, set a category); see the online price, stock available after buffer, and your starter-plan limit.

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How to edit a product's online details

Online price, category, description, photos, Google search title and description, and variant prices for one item.

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How to create coupons

Discount codes — % or flat — with minimum order, maximum discount, validity dates and a total-use limit.

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How to follow up abandoned carts

Shoppers who typed a phone number at checkout but didn't finish — follow up on WhatsApp, mark contacted or dismiss.

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How to set the store profile and connect your own domain

Store profile, contact details, Google Business / Instagram / Facebook links, and connecting your own domain with the exact DNS record shown.

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How to choose your logo, theme and colours

Upload a logo (or use your organisation logo), choose one of four themes — Classic, Fresh, Bold or Minimal — and set colours.

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How to set delivery, pickup and stock

Home delivery and pickup, delivery zones by pincode (flat or weight-based), a free-delivery threshold, online warehouses and buffer stock.

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How to set up payments (UPI, COD, pickup, Razorpay/Cashfree)

UPI ID, cash on delivery limit, pay at pickup, and your own Razorpay or Cashfree keys and webhook. Money always goes straight to you — 0% commission.

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How to set your store policies

Returns, shipping, privacy and terms pages generated from plain-language templates you can edit.

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How to set your store's search title and description

The Google search title and description for the store, and your sitemap address.

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How to get found: WhatsApp, QR poster, Google and Instagram

WhatsApp sharing, a QR poster, Google Business Profile, a Google Merchant Center feed, a Facebook/Instagram catalogue, and an ONDC-ready export (Bebaak is not an ONDC participant).

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What your shoppers see

A guide to your store from the shopper's side: product pages, cart, checkout, UPI / COD / pickup / card payment, order tracking and sign-in by email code.

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How the free starter store works

Paid Bebaak customers can run a starter store of up to 25 products for free, with "Powered by Bebaak" in the footer.

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Can't find it?

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